Now you can watch the keynotes that took place during the OpenInfra Summit in Berlin!

About Rackspace

Rackspace Technology (NYSE: RXT) is a leading end-to-end multicloud technology services company. We can design, build, and operate our customers’ cloud environments across all major technology platforms, irrespective of technology stack or deployment model. We partner with our customers at every stage of their cloud journey, enabling them to modernize applications, build new products and adopt innovative technologies.


Rackspace Commitment

Rackspace Technology (NYSE: RXT) is a founding member of the OpenInfra Foundation and remains a staunch advocate of open-source technologies as a foundation for both public and private clouds. Rackspace Technology delivers automated, upgradable, and fully managed OpenStack clouds based on pure upstream code in data centers all over the world and provide integrations with other open-source technologies including Kubernetes. We stand behind OpenStack by offering a 99.99% API uptime guarantee along with access to engineers experienced in running many of the largest OpenStack-based public and private clouds in the world.

Rackspace OpenStack Private Cloud

Rackspace Technology delivers automated, upgradable, and fully managed OpenStack clouds based on pure upstream code in data centers all over the world and provide integrations with other open-source technologies including Kubernetes.

OpenStack Services Enabled

Service Release API Coverage
Bare Metal Provisioning Service Xena (Ironic ) N/A
Block Storage API & Extensions Xena (Cinder v3)
Command-line interface for all OpenStack services Xena (Openstackclient ) N/A
Compute Service API & Extensions Xena (Nova v2.1)
Dashboard Xena (Horizon ) N/A
DNS service API Xena (Designate v2)
Identity service API & Extensions Xena (Keystone v3.0)
Image service API Xena (Glance v2.5)
Key management API Xena (Barbican v1.0)
Load balancer Xena (Octavia ) N/A
Networking API & Extensions Xena (Neutron v2.0 extensions)
Object store API & Extensions Xena (Swift v1.0)
Official Python SDK for OpenStack APIs Xena (Openstacksdk ) N/A
Orchestration API Xena (Heat v1.0)

Other Details

Hardware Specifications

Rackspace Technology delivers OpenStack Private Clouds as-a-Service with Rackspace-managed infrastructure to any data center in the world. In addition, Rackspace Technology offers customers the option to deploy a Rackspace-managed OpenStack private cloud on customer-managed infrastructure. All Ubuntu compatible compute from vendors including Cisco, Dell, IBM, HPE, SuperMicro, and the Open Compute Project can be used with Rackspace OpenStack Private Cloud. The complete list of compatible compute is located at https://ubuntu.com/certified.

Vendor Managed Upgrades

YES

Pricing Models

Rackspace charges for 24x7x365 cloud operations (pricing based on # of servers) and includes a tiered volume discount based on the customer's monthly spend. An additional hardware fee is charged for clouds deployed on Rackspace-managed infrastructure.

Published SLAs

• An industry-first 99.99% OpenStack API uptime guarantee
• 15-minute live response time to emergency tickets
• 100% network uptime*
• 100% availability for critical infrastructure systems*
• 1-hour replacement of any failed hardware component**
• 10-hour replacement of any failed hardware component***

*Rackspace data centers and Rackspace-supported colocation facilities only
** Rackspace data centers only
*** For Rackspace-managed infrastructure in customer and third-party data centers

Supported Hypervisors

KVM

Supported Guests

Windows Linux


Regions where support is offered

South America
Central America
North America
Europe
Middle East
Asia Pacific
Eastern Africa
Southern Africa
Central Africa
Western Africa

Videos

Rackspace Delivers OpenStack as a Service (00:16)

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