Now that the First Contact SIG is off the ground and getting more established, its been requested that we work on gathering resources and knowledge to help operators. Up until this point, the majority of our activities have been focused on helping out new contributors looking to do code development. Given that contribution encompasses all kinds of other activities besides development, we want to be a group that supports more types of contribution. This discussion will begin with a state of the union on resources that exist for new contributors and where we have gaps in those resources. The goal of the session is to come out of discussions with a better feel for resources that exist to help support new contributors that are operators and garner involvement from more established operators in our SIG.