I'm a seasoned leader with a demonstrated history of working in the information technology and services industry. Rich experience in business operations and management.
Expertise in cloud content, including reference architectures, design patterns, and best practices across the complete technology stack. Skilled in DevOps, Software Documentation, User Assistance, Technical Writing, Digital Content, Information Design, Content Management, Content Publishing, and Editing.
Good understanding of SDLC, DDLC, Agile, DevOps, and Docs as Code key concepts. Experience in creating CI pipelines for publishing content using TravisCI, Amazon S3, and CloudFront services.
Currently managing a team of Technical Writers, Documentation Managers, Information Architects, Editors, and Localization Project Managers who create cutting-edge content in DITA XML managed in SDL CCMS. The content is published under continuous integration with the Zoomin content delivery platform.