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Type:

  • Location: N/A
OpenStack Foundation Account Manager
Location: Bay Area
 
Goals:
  • Build stronger relationships with sponsors and members to make sure they see value from the Foundation and are effectively contributing to the community
  • Help us build a world class culture of service 
  • Quantify success through metrics (e.g. Net Promoter Score)
 
Activities:
  • Ongoing communication with member and sponsor companies
  • Onboard new members and sponsors, help get them plugged into the right information sources, update website and collateral, the if appropriate the OpenStack Marketplace
  • Help sponsors and members brand their products with the correct commercial logos and participate in the OpenStack Marketplace
  • Help create collateral and promote sponsorship and membership opportuntiies
  • Help manage sponsor database; support with contract management and renewals
  • Organize special appreciation events, activities or giveaways for member and sponsor companies
  • Help member and sponsor companies stay informed about important development deadlines and key touchpoints in the contribution process
 
The Ideal candidate is:
  • Positive and outgoing, interested in building relationships and being helpful
  • Able to move quickly and be flexible as part of a dynamic organization and large, diverse community
  • Organized and responsive with strong attention to detail, doesn't let things slip through the cracks
  • Resourceful and eager to take on new challenges, even if all the answers are not clear up front
  • Familiar with salesforce CRM and working in a web CMS (both a plus, but not required)
Travel:  Periodic travel to industry events with twice annual OpenStack Summits a requirement
More information: More About This Job

Type:

  • Location: Remote

1)  Responsible for product management of our online openstack.org/marketplace

  - Managing roadmap to improve the marketplace to meet the needs of users, including dding new categories, adding new functionality, publishing supporting data, increasing awareness and use by customers, and tracking leads and conversion.

  - Engaging with users of marketplace to understand what they want out of it

  - Analyzing and reporting on data regarding marketplace performance to provide insights into what users want and to inform the marketplace roadmap 

2)  Responsible for helping the Director of Business Development continue to grow the ecosystem, and to engage the current participants, to further the Foundation’s mission.

3)  Assist in building and managing a Certification program for individual developers and engineers.

4) Create a program to manage quality control across Training in the OpenStack Training ecosystem.

5) Cultivate deeper relationships with Ecosystem companies. 

- Help ecosystem companies understand how they fit into the OpenStack universe

- Help companies better integrate with the OpenStack community processes, ecosystem events, etc.

- Help companies identify paths and possibilities for contributions to the wider OpenStack base. 

- Communicate important information from ecosystem companies back to the OpenStack Foundation

- Help create technical content for ecosystem companies.

6) Trademark management  - get ecosystem companies involved in the appropriate trademark programs, and recommendations going forward

Ideal Candidate

- Familiar with OpenStack and the players in the ecosystem, including different models (distributions, public clouds, services companies, etc)

- Technical enough to install and manage a small openstack cloud, not afraid to get hands dirty (devstack at a minimum, ideally with multiple distributions and drivers)

- Loves OpenStack!  Will do whatever it takes to make OpenStack successful.  Believes in open source and the mission of the Foundation.

- Willing to travel as much as needed globally to engage with users and companies wherever they are.

- Familiar with product management processes (i.e. ability to document requirements for development teams to improve the marketplace)

- Contract negotiation & partner/vendor management experience a plus

More information: More About This Job

Type:

  • Location: Remote
Goals:
  • Grow the number of active OpenStack application developers globally, both in private and public cloud deployments
  • Increase the satisfaction of application developers with respect to user experience, software and how the project is managed
  • Improve the feedback loop from application developers to the development process and enhance the sense of inclusion in decision making
  • Increase visibility into application developer community
 
Activities:
  • Own developer.openstack.org and make it a home OpenStack application creators are proud to have
  • Embed yourself in a wide range of application communities in order to extract and aggregate information and feedback about app developer experiences on OpenStack into one place; begin establishing feedback loop 
  • Answer mailing list questions and publish how-to guides, videos, and examples to lower the barrier of entry for developers getting started with OpenStack app creation
  • Be active, active, active in any and all forums, both online (IRC, webinars, Skype, forums, Stack Exchange--wherever they are) and offline (meetups, events, user groups—no matter what country they are in, you're there)
  • Help give users a voice in the project so that their needs are met by the software and ecosystem. Help them engage and evangelize their biggest priorities on their behalf in all of the appropriate venues.
  • ABE. Always Be Educating.
 
Ideal Candidate:
  • Open source experience
  • Able to write code in mulitple languages, and not afraid of learning more
  • Not a zealot :)
  • International Experience
  • Real, working knowledge of OpenStack
  • Has written an app using OpenStack public APIs
  • Positive demeanor - passionate and open to new things
  • Stays calm in the face of debate. Can leap tall trolls in a single bound.
  • Enjoys helping others
  • Able to work in a self directed manner, providing the best value for the community
  • Be a good faciliator - encouraging people to find their own solutions, rather than always providing the answer directly
 
Travel:  This role will require frequent travel to industry events, meetups, OpenStack events, and user locations anywhere on the planet
   
More information: More About This Job

Type:

  • Location: Remote
Goals:
  • Grow the awareness and impact of the OpenStack Brand through direct and indirect channels
  • Create and manage a content strategy by audience that enables the OpenStack ecosystem to spread a consistent message
  • Build an effective community marketing team to help develop and distribute content around the world
 
Activities:
  • Implement common messaging for OpenStack, direct content strategy and produce content (slides, case studies, videos, collateral, website copy, etc.)
  • Work with OpenStack marketing community and working groups (like Win the Enterprise) to develop content and execute programs specific to key audiences (enterprise, service providers, application developers)
  • Coordinate marketing community meetings and manage online marketing portal for Foundation member companies and sponsors to access and contribute content
  • Manage marketing campaigns, working with our team to execute across events, social media, advertising, website, etc.
  • Work closely with marketing teams at ecosystem companies to solicit input and content, align campaigns and support their OpenStack marketing activities
  • Help monitor and manage use of commercial logos and community-focused branding, working with membership programs manager
 
The Ideal candidate is:
  • A proficient and strong writer capable of producing content
  • Technically knowledgable about cloud and distributed systems; able to gather information from engineers and produce content for diverse audiences
  • Able to build strong relationships and work effectively across a large and diverse open source community
  • Able to grasp the big picture, but also maniacally focused on the execution details
  • Resourceful and eager to take on new challenges, even if all the answers are not clear up front
  • A technology marketer with 8+ years of experience, with open source experience (or at least curiosity) a plus. International experience is also a plus
 
Location:  Open
 
Travel:  Periodic travel to industry events with twice annual OpenStack Summits a requirement

 

Please send a cover letter and resume to [email protected]  
More information: More About This Job

Type:

  • Location: Austin, TX, US

Responsibilities:

As a key member of the team, you will be involved in several important functions within the marketing team:

  • Work with the team to develop collateral such as case studies, slide deck presentations, newsletters, and blog posts.
  • Assist in quarterly reporting to track growth of social channels and website
  • Assist in planning and facilitating action items for the two 2014 Summits
  • Provide support managing content, tracking and communicating with Summit registrants, sponsors, speakers, etc
  • Assist promoting and planning special projects - Women of OpenStack, global user group birthday parties, etc
  • Manage updating specific areas of website content - job announcements, event listings, supporting companies, etc.
  • Assist in fulfillment of marketing promotional items for community and industry events - placing orders, tracking shipments, communicating with global event contacts

Requirements:

  • Must be able to commit a minimum of 20 hours per week
  • Must be a student pursuing or recently graduated (within the last 3 years); a B.A. in Marketing or Business strongly preferred.
  • Proficient in Microsoft Excel, Word, and Power Point.
  • Experience with the Adobe Creative Suite, or video editing skills a strong plus.
  • Experienced using social media tools and reporting platforms - Google Analytics, LinkedIn, Facebook, Twitter, SurveyMonkey, etc.
  • Strong communication skills - ability to articulate thoughts and ideas verbally and written
  • Must have strong organizations skills, attention to detail, and be comfortable working in a fast paced and nimble environment.

You:

  • Live in Austin, TX or San Francisco, CA
  • Interested in working in the tech industry, specifically cloud computing
  • Self motivated, proactive, and collaborative
  • Enthusiastic and positive
  • Takes work seriously, but not yourself
  • Decent taste in music

About OpenStack Foundation:
OpenStack is software for building clouds. OpenStack powers some of the world’s largest public clouds, widely-used SaaS applications, eCommerce sites and Global 1000 enterprises alike. Best Buy, Bloomberg, CERN, Cisco WebEx, Comcast, eBay, Intel, HP, MercadoLibre, NSA, Rackspace, Paypal, Sony Computer Entertainment America and hundreds more rely on OpenStack to run their business every day.

The OpenStack project was created in 2010 by Rackspace and NASA - today OpenStack is backed by an independent and non-profit Foundation that launched in September of 2012. The Foundation is comprised of a global community with more than 13,500 members representing 1,500 unique organizations across 130 countries. The Foundation is supported by the benevolence of our member companies and sponsors. The goal of the OpenStack Foundation is to serve developers, users and the entire ecosystem by providing a set of shared resources to grow the footprint of public and private OpenStack clouds, enable technology vendors targeting the platform and assist developers in producing the best cloud software in the industry.

The marketing team within the OpenStack Foundation develops messaging and provides marketing resources for the ecosystem of OpenStack users, supporting companies of the Foundation, and developers. Twice annually the Foundation hosts a Summit for the community - a five-day conference for OpenStack developers, ecosystem members, service providers and enterprise users. The event currently sees over 3,000 attendees, 80 sponsors, industry-leading keynote speakers, 200+ breakout sessions, hands-on workshops, collaborative design sessions and various networking opportunities. The marketing team fully supports the Summits in addition to many global community and industry events throughout the year.

The Foundation offers a unique learning opportunity for a student or a recent graduate to work directly with marketers and executives from many of the world's largest tech companies and rapidly growing tech startups.

Our staff is small in size but far in reach. Meet us here: https://www.openstack.org/foundation/staff

Please send a cover letter, resume, and two references to [email protected]
More information: More About This Job

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