I've focused my entire career on understanding and solving customer problems. While the daily tasks have changed across my former roles of impelementation consultant, customer support director, and product manager, the goal always remains unchanged. Since 2012 I've continued that focus as the product manager for cloud services at DreamHost, including our public OpenStack cloud, DreamCompute. It's a challenge I enjoy and find relatively unique in the OpenStack community. In my spare time I enjoy cheering on the Yellow Jackets of Georgia Tech and watching Formula 1.