Jules Fakhoury is a development operations engineer at Ormuco, a Montreal-based cloud technology provider. At Ormuco, he has been working extensively with OpenStack in different functions: technical support, research and development, and sales and business development. He was involved in large-scale OpenStack deployments in datacenters across North America, Europe, and Middle-East. Prior to joining Ormuco, he worked with Ericsson Canada in the Business Unit Global Services. He received his B.Eng. (Honours) in Electrical Engineering from McGill University.