Frequently Asked Questions

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Denver General

Where do the OpenStack Summits take place?

The Open Infrastructure Summits (formerly OpenStack Summit) relocate each time. The April 2019 Summit will be the first Open Infrastructure Summit and will be held in Denver, Colorado.

Previous Summit Locations
2010: Austin / San Antonio 
2011: Santa Clara / Boston 
2012: San Francisco / San Diego 
2013: Portland / Hong Hong 
2014: Atlanta / Paris 
2015: Vancouver / Tokyo 
2016: Austin / Barcelona
2017: Boston / Sydney
2018: Vancouver / Berlin

Upcoming Summits
2019: Denver (April 29 - May 1) / China (Dates TBD)


What is the format of the Denver Summit?

The Summit will run for three days, Monday - Wednesday, April 29 - May 1.

Keynote will be held Monday
The Marketplace Expo Hall will be open Monday - Wednesday
Main Conference Breakout sessions will run Monday - Wednesday
The Forum Developer & Operator working sessions will run Monday - Wednesday 


What is the Project Teams Gathering (PTG)?

The Project Teams Gathering (PTG) is an event organized by the OpenStack Foundation (OSF) and will be held in the Colorado Convention Center on May 2 - 4, 2019. It provides meeting facilities allowing the various technical teams contributing to OSF projects (be it code, documentation, operator or user feedback) to meet in-person, exchange and get work done in a productive setting. It lets those various groups discuss their priorities for the upcoming months, assign work items, iterate quickly on solutions for complex problems, and make fast progress on critical issues. The co-location of those various meetings, combined with the dynamic scheduling of the event, make it easy to get specific people in the same room to discuss a specific topic, or participate in multiple team meetings. Evenings allow for team social interactions and relationship building.

Denver Registration

How can I register?

You can register via our Eventbrite page until April 27, 2019. Please note that prices are tiered and will increase on February 27 and April 10.

After online registration closes on April 27, you may purchase tickets onsite at the Denver Summit. Only major credit cards will be accepted. 

All prices are in USD.

Colorado Convention Center
700 14th St, Denver, CO 80202


What are the ticket options for the Open Infrastructure Summit and Project Teams Gathering?

Summit Only Pass
Access to the Summit only (April 29 - May 1). Access to all Breakout Sessions and Workshops, The Forum Developer & Operator working sessions, Keynote, Marketplace Expo Hall, Lounges, etc. Please note- lunch will not be provided. 

PTG Only Pass
Access to PTG working event only (May 2- 4). Lunch provided during PTG event days.

Summit + PTG Combo Pass 
Access to both events - Summit (April 29 - May 1) and PTG (May 2 - May 4). Access to all Breakout Sessions and Workshops, The Forum Developer & Operator working sessions, Keynote, Marketplace Expo Hall, Lounges, etc. Please note - lunch will not be provided during the Summit event days, but will be provided during the PTG event days. 


What is the price of registration?

Early Bird Price (ends February 27 at 11:59pm PT)
Summit Only: USD $699
PTG Only: USD $399
Summit + PTG Combo: USD $1,098

Normal Price (ends April 11 at 11:59pm PT)
Summit Only: USD $999
PTG Only: USD $499
Summit + PTG Combo: USD $1,498

Final & Onsite Price
Summit Only: USD $1,199
PTG Only: USD $599
Summit + PTG Combo: USD $1,798


Are there any contributor discounts for the Denver Summit & PTG?

Yes, there are! 

Contributor Discount (formally known as ATC or AUC discount)

50% off any 1 ticket type* until online sales close (please note ticket prices are tiered so the earlier you use your discount code, the cheaper the ticket will be)
To qualify for this discount, you will need to either have
- contributed at least one commit which merged to an official governed OSF project (OpenStack) in the last 6 months as of January 1, 2019
- qualify as an AUC: 
contributed at least one merged commit to Airship since the official project launch date (May 21, 2018)
contributed at least one merged commit in the Kata Containers repos between January 1, 2018 - January 17, 2019
- StarlingX: anyone who has contributed at least one merged commit in any of the StarlingX project Git repositories between July 11, 2018 and January 11, 2019, TSC members as listed on the Governance webpage, PL’s as listed on the Governance webpage, TL’s as listed on the Governance webpage
- contributed one merged commit in the Zuul repos on or after the 3.0.0 release (March 28, 2018)

Denver 2018 PTG Attendees

82% off the early bird price* of the Summit + PTG combo ticket until early bird ends
* To qualify for this discount, you must have attended the Denver PTG in September 2018

Discount codes will be sent at the beginning of February. If you have not received a discount code and you feel you should have, please email [email protected] 




Can I get a receipt of my registration?

Once you've registered, you will receive a confirmation email from Eventbrite with the subject line, "Your Tickets for Open Infrastructure Summit & Project Teams Gathering." If you do not receive this email within 48 hours, please check your junk/spam folder; if you still have not received the confirmation email, please contact [email protected] stating your name and the email you used during the registration process.

If you require a detailed receipt for the ticket you purchased, please email [email protected].


How can I transfer or cancel my Summit and/or PTG pass?

If you'd like to transfer your pass to someone else, login to the Eventbrite account tied to your ticket and go to "My Tickets" > "View Order" > "Edit" where you can change the name and email on your ticket. See a more detailed tutorial HERE.

If this doesn't work for you or if someone else bought your ticket, please email [email protected] and provide your name and Eventbrite order number and we can transfer the ticket for you.

If you'd like us to cancel your ticket entirely, please email [email protected] before April 19, 2019 stating your name and Eventbrite order number. If you email us before this deadline, we will provide you with a full refund.

Refunds and Transfers will be granted until April 19, 2019 - after this time no refunds or transfers can be made.


Is discounted registration available for students, nonprofit or government employees?

Yes, if you are a student or work for a government/nonprofit entity you may apply to receive a discounted pass to the Denver Summit by filling out this application.  

I received a discount registration code, how do I use it?

In Eventbrite, there is a blue "Enter Promotional Code" option above the ticket options where you may redeem the code for a free registration pass. Please reference this image for clarity.

If you have questions about registration, please email [email protected]


Denver Travel

Is there any financial support available for travel/accommodation?

Yes, if you are a key contributor to an Open Infrastructure project and your company does NOT cover the costs of your Denver travel and accommodations, you may apply to the Travel Support Program.

The Travel Support Program (TSP) aims to facilitate participation of key contributors to the Open Infrastructure Summit and Project Teams Gathering by covering the costs for their travel and accommodations. The OpenStack Foundation has set aside a fund to support this program as well as donations received from individual contributors. The total amount of the fund is to be divided among the approved key contributors. All contributors (developers, documentation writers, organizers of user groups around the world, Ask moderators, speakers, translators, etc) are invited to submit a request. More details here.

You may apply for the Travel Support Program here.

The deadline to apply for the OpenStack TSP is February 27, 2019 and approved grantees will be notified the week of March 12, 2019.

If you have questions about the Travel Support Program, please email [email protected]

If you are interested in donating to the Travel Support Program fund, you can do so on Eventbrite here.  


Do I need a visa to travel to the United States?

Before submitting a request, please check here if you country is a part of the Visa Waiver Program. The Visa Waiver Program (VWP) allows citizens of participating countries to travel to the United States without a visa for stays of 90 days or less, when they meet all necessary requirements. You can learn more about the Visa Wavier Program here. If you travel on a passport issued by a country NOT on this list, you will require a Visitor Visa to travel to the United States.
As a general planning guideline, if a visa is needed, a foreign traveler should apply for his or her visa as soon as possible, preferably no later than 60 days before the travel date.
Requests for invitation letters must be received before April 19, 2019. You can request a visa invitation letter by filling out this form.
Visa letters will be emailed to you within a 5 business day turnaround timeframe. Please do not follow up before then.  No hard copies will be sent. 
If you have questions please email [email protected]



How do I apply for a visa invitation letter?

Requests for invitation letters must be received before April 19, 2019

We will send your visa invitation letter to the email you provide on this form. No hard copies will be sent. Visa letters will be issued within a 5 business day turnaround timeframe. Please do not follow up before then. If you have questions please email [email protected].


What is the deadline to submit a visa letter request?

Deadline to apply for visa invitation letter: April 19, 2019

Note: If your visa is declined, email your registration refund request to [email protected] no later than April 19, 2019.


How long does it take to get a visa?

We recommend you give yourself at least 60 days to complete the visa process.


How do I get to downtown Denver from the airport?

Super Shuttle is graciously offering Summit attendees a 10% discount on rides to and from the airport. Book your ride here: