Cleura is one of the leading European providers of IT infrastructure services based on Open Source. Our company provides public, compliant, private, and hybrid cloud solutions based on OpenStack and has data centers around the world. We are a fast-growing company & European leader in infrastructure as a service. We live to get that smile on our customer's face when we solve a problem or simply provide something better than expected. That’s in fact why we go to work the next day.
Cleura is part of Iver, meaning that we have more than 1200 colleagues to support us in reaching our goals of becoming the primary European IaaS alternative.
What's this gig about?
As a Customer Solution Architect, you are engaged with customers to help facilitate sales and contracting with the implementation and management of all technical conversations and solutions for new business customers, partners and existing customers. You will also work closely with the Customer Success engagement teams to build relationships, help achieve technical goals and overcome architectural and design challenges with customer cloud environments. To be successful in this role you must be tech-savvy and able to explain technical details and requirements in a human-comprehensible way.
What will I be working on?
What should I bring?
Everything else — everything that follows — is a bonus.
Educational background
Who would be my direct manager?
Mikael Nerde - https://www.linkedin.com/in/nerde/, Head of Customer Engagement
What we offer:
How's work at Cleura?
We're growing pretty quickly at this stage, in customers, revenue, and headcount. We are a part of the Iver Group, but continue to operate as a separate unit under the Iver umbrella. That said, we're also solidly profitable. The company has existed for more than 15 years, so don't expect cash-burning startup insanity. This is all a good position to be in but to be candid, just like any other company, we're not perfect.
As a company, we strive to improve and perfect the structure of how we collaborate and communicate. Still, we're not quite where we want to be in that regard. We have to set a pretty high bar here for ourselves, given that our role in the market comes with a great deal of responsibility. So, we are actively looking for people who come with an open mindset and an eagerness to help us all get better.
Suppose you have specific technical expertise on an issue that another team of colleagues is working on. In that case, you should expect to be asked to contribute your knowledge to solve the problem — just as you will expect to get that same support from them when you have an issue of your own to resolve.
Cleura has signed a Collective Bargaining Agreement for the Swedish entity and is part of Iver AB.
I'm interested. What's next?
We'd like to hear from you! And we have a few additional questions we would like to ask you. We will start reviewing and inviting the applications.
Ready to go? Then please click the " Apply now" job button.
Type of Employment :Full time position
Location : Remote within EU and hybrid if located in Stockholm, Sweden. Role requires some travel to meet customers on location if requested.
Start Date : Immediate / at your earliest convenience
RemotePlease apply to this role using the link - https://cleura.uhigher.com/en/job-details?job=a23b406e-1eec-4b6c-96a3-e93ab78b2554