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Terms and Conditions for COA Exam Registration

You are registering for an OpenStack Foundation Certification Exam. This registration gives you eligibility to take the specified exam within 12 months of the registration date.

Refund Policy for Exam Registration Fees

You have up to three (3) business days following payment of exam registration fees or up to 24 hours prior to a scheduled exam reservation, whichever comes first, to request a full refund on your exam registration fees.

If you have not yet scheduled an exam reservation, you may request a refund on exam registration fees by contacting [email protected] and providing your order number and OpenStack ID username.

If you already scheduled an exam reservation, you must first cancel the reservation at least 24 hours before the scheduled start time of the reservation. A refund is not possible if there is a pending exam reservation in the system. Check your reservation confirmation email for instructions on rescheduling/canceling an existing reservation. Once you have canceled the reservation, you will need to contact [email protected] to request a refund on the exam registration fees. Be sure to provide your order number and OpenStack ID username in your request.

Rescheduling or Cancelling an Exam Reservation

Once you have scheduled an exam reservation, you may reschedule or cancel that reservation up to 24 hours before the start time of the exam. You will not be able to make changes to the reservation when 24 hours or less remain before the exam reservation. No-shows forfeit the money paid for an exam.