Personal information may be collected in a number of ways when you visit the Website. We may collect certain information that you voluntarily provide to us which may contain personal information. For example, we may collect your name, email address, user name, and telephone number when you register, set up an account or contact us by e-mail.
When you visit the Website, some information may be automatically collected. For example, it is standard for your Web browser to automatically send information to every Web site you visit including ours. Such information includes your computer's Internet Protocol (IP) address, access times, browser type and language, and referring Web site addresses. We may also collect information about your usage and activity on the Site.
Chat rooms, forums, blogs and/or news groups (Online Mediums) may be available to the OpenStack community. Any information that you disclose in the Online Mediums becomes public information. Please exercise caution when deciding to disclose any personal identifiable information. We reserve the right to remove or edit any posting that we find is vulgar or inappropriate.
You may visit our Websites in any of the following ways:
When you visit our Website, our server logs your IP address (unique network addresses), the time and duration of your visit, and the time and duration of the pages on our website you view. If you arrive at our website by clicking a paid advertisement (including a paid search engine result) or a link in an email, then we will capture information that tracks your visit from that link. If you arrive at our Website by clicking a non-paid source, such as link in a non-paid search engine result or an unsponsored link on another website, we may capture information that tracks your visit from that source, to the extent we are able to do so. We may also capture information about your computer system, such as your browser type and operating system.
We will likely place a cookie on your hard drive during the web visit. A cookie is a unique alphanumeric identifier that we use to help us identify the number of unique visitors to our Website, whether or not those visitors are repeat visitors, and the source of the visits. Cookies cannot be executed as code or used to deliver a virus. Other servers cannot read them and personal information cannot be gathered from them. They are simply an identifier shared between you and us to allow us to improve the services we offer to you through our Website. If you do not wish cookies to be placed on your computer, then they can be disabled in your web browser. The option to do so is normally found in your browser's "security settings" section. However, please note, permanently disabling cookies in your browser may hinder your use of our Website as well as other websites and interactive services.
A web beacon, also known as a web bug, is a small graphic (usually 1 pixel x 1 pixel), that is embedded in a web advertisement, email, or page on our web site, but is invisible to you. When you view a page on our web site, an email or an advertisement your web browser will request the web beacon from a web server, which in turn will set a cookie in your web browser containing a unique identifier. This unique identifier will be linked to log information that is used to track your movements on our web site in order to determine the effectiveness of content and advertising campaigns.
Our advertising agencies may also use web beacons and cookies to track your activity on our website originating from the advertisement. However, we will not provide your personal information to our advertising agencies. Our advertising agencies maintain their own privacy policies, and you should also review those.
We will not intentionally collect or maintain, and do not want you to provide, any information regarding your medical or health condition, race or ethnic origin, political opinions, religious or philosophical beliefs or other sensitive information.
Our services are not designed for or directed to children under the age of 13, and we will not intentionally collect or maintain information about anyone under the age of 13.
Contact and other Personal Information. We use visitor information to send information about the OpenStack project to visitors and to get in touch with them when necessary. We also use the information we collect to improve the content of the Website. We may use your information to communicate with you about the OpenStack project and the OpenStack technology, provide access to secure areas of the Website, recommend merchandise and services that might be of interest to you, to personalize your visit to our Website, and to enable us to review develop and continually improve the information we provide online. We also use this information to prevent or detect fraud or abuses of our Website and to enable third parties to carry out technical, logistical or other functions on our behalf.
We use web visit information to measure interest in and develop our web pages and marketing plans, customize the content you view on your web visits based on your activity on past visits, and administer our Website.
Information provided to us via telephone calls, chat, email, web forms and other communications. We use this information to correspond with you about the OpenStack project and the OpenStack community-oriented efforts.
Personal information we gather is for internal use only and will not authorize the release of this information to anyone outside OpenStack (except to third party service providers to OpenStack who perform functions on our behalf but in such event personal information will only be shared to the extent reasonably necessary to perform their functions and they will not be authorized to use it for any other function), unless you have consented to such disclosure.
We will not use your contact information to correspond with you about our services if you ask us not to. Please send your request to [email protected] or write us at Compliance Officer, Rackspace US, Inc., 5000 Walzem Road, San Antonio, TX 78218. Please note that it may take up to ten days to remove your contact information from our marketing communications lists, so you may receive correspondence from us for a short time after you make your request.
We use various security measures to protect your personal information (including, preventing the loss, misuse, unauthorized access, disclosure, alteration and destruction of your personal information). We store information you provide to us on a computer system located in a controlled facility with a limited access.
If you use a password on the Website, you are responsible for keeping it confidential. Do not share it with any other person. If you believe your password has been misused, please notify us immediately.
If you believe that any personal information we have about you is incorrect, or is, has been, or might be used inappropriately, please contact us at [email protected] and we will take steps to correct or delete the information, or restrict its use, as appropriate.
January 13, 2014